Privacy Policy — Brokey Presets

Last updated: [insert date]

1. Who we are

Brokey Presets is operated by Brokezart ("we", "us", "our"), based in Rotterdam, the Netherlands.

We are the data controller for the personal data described in this policy.

2. What data we collect

When you visit our store or make a purchase, we may collect:

• Order information: name, email address, billing address, and payment confirmation details (we do not store full card numbers — payment is processed by our payment provider).
• Account information: if you create an account, your name, email, and order history.
• Technical data: IP address, browser type, device information, pages visited, and referral source, collected automatically via cookies and similar technologies.
• Communications: any messages you send us via email or contact forms (e.g. to prodbrokey@gmail.com).
• Marketing preferences: if you opt in to our email list, your email address and engagement with our emails.

We do not knowingly collect data from anyone under the age required by applicable law to consent to data processing on their own behalf.

3. How we use your data

We use your data to:

• Process and fulfil your order, including delivering digital downloads.
• Communicate with you about your order (confirmations, delivery, support).
• Provide customer support.
• Send marketing emails, if you have opted in (you can unsubscribe at any time).
• Improve our store, products, and customer experience.
• Detect and prevent fraud or abuse.
• Comply with legal and tax obligations.

4. Legal basis for processing

Under the GDPR, we rely on the following legal bases:

• Contract: processing needed to fulfil your order and provide the product/service you purchased.
• Legitimate interest: for fraud prevention, store analytics, and improving our services.
• Consent: for marketing emails and non-essential cookies, which you can withdraw at any time.
• Legal obligation: for tax, accounting, and other legal requirements.

5. Cookies and tracking

Our store uses cookies and similar technologies (via our e-commerce platform and any analytics/advertising tools we use) to:

• Keep your cart and session working correctly.
• Understand how visitors use the store.
• Measure the performance of marketing campaigns.

You can control cookies through your browser settings. Disabling some cookies may affect store functionality.

6. Sharing your data

We share data with service providers who help us run the store, including:

• Our e-commerce platform provider, for hosting the store and processing orders.
• Payment processors, to securely process payments.
• Email/marketing tools, if you have opted in to marketing.
• Analytics providers, to understand store performance.

We do not sell your personal data. We only share data with third parties as needed to operate the store, comply with the law, or with your consent.

7. International data transfers

Some of our service providers may process data outside the European Economic Area (EEA). Where this happens, we rely on appropriate safeguards (such as Standard Contractual Clauses) required under the GDPR.

8. Data retention

We keep your data only as long as necessary for the purposes described above, including to meet legal, accounting, or reporting requirements (typically the statutory retention period for financial records in the Netherlands is 7 years).

9. Your rights

Under the GDPR, you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate data.
• Request deletion of your data, subject to legal exceptions.
• Object to or restrict certain processing.
• Request a copy of your data in a portable format.
• Withdraw consent at any time (for marketing/cookies), without affecting past processing.
• Lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or your local supervisory authority.

To exercise any of these rights, contact us at prodbrokey@gmail.com.

10. Data security

We take reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no method of transmission or storage is 100% secure.

11. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of the store after changes means you accept the updated policy.

12. Contact us

Questions about this policy or your data? Email us at prodbrokey@gmail.com.